IT Specialist

The Information Technology Specialist provides support for the IT department and end users. This role ensures that computers, hardware, software, mobile devices, networks, servers, etc are setup and working efficiently. IT Specialists are responsible for setting up devices and software to ensure new hires on onboarded efficiently. IT Specialists also maintain databases to ensure login credentials are updated and secure. IT Specialists must be efficient, diligent, and accurate. The IT Department strives to be dependable and efficient.

Management Responsibilities

• Coordinate trainings with Employee Outreach Department
• Prepare for IT updates and trainings
• Work with IT Manager to ensure everything is setup and ready for new hires
• Organize, manage, and update support tasks
• Ensure IT Department is efficient and responding to task quickly
• Manage asset tracking to ensure all devices are enrolled
• Organize, manage, and update login credential, asset tracking, etc
• Provide user support
• Educate users on company software

Position Responsibilities

• Ensure that all IT trainings are organized and efficient
• Set up computers, mobile devices, etc
• Install software on company devices
• Set up IT infrastructure for jobsites and offices
• Work withthe  Employee Outreach Department to organize and coordinate trainings, new hire orientations, etc.
• Answer support tasks with a pleasant manner
• Accurately transfer and/or take messages
• Send all messages through CMiC
• Ensure printers are working properly and employees are easily able to print
• Contribute to IT Department to ensure efficiency and accuracy
• Assist IT Manager and others as needed
• Assist in other areas as needed

Required Skills

• Pleasant, polite, and professional
• Strong Interpersonal Skills
• Organizational Skills
• Excellent written/oral communication skills
• Detail-oriented
• Preferred bachelor’s degree or higher

Benefits